Animal Hospitals
Since our founding, we’ve grown from a one-veterinarian operation into a dedicated team of nine doctors and approximately 50 support staff, operating across two thriving locations: Greenbank Animal Hospital (GBAH) and our sister clinic, the Village of Manotick Animal Hospital (VMAH).
Greenbank Animal Hospital was established in 1977 by Dr. Lee James, who purchased a unique property that served both as a family home and a veterinary practice. As demand grew, the building underwent several renovations to expand exam rooms, incorporate modern equipment, and better serve our patients. Today, the facility is fully dedicated to small animal health care, offering comprehensive services in a warm and welcoming environment. Over the decades, several veterinarians have joined the practice as owning partners. The current ownership team—Dr. Jackie Sinclair, Dr. Miki Shibata, Dr. Paige Willis, and Dr. Lucie Vander Byl—remain deeply committed to preserving our roots as an independently operated clinic and supporting the local veterinary community.
Our Values: Compassion, Collaboration & a commitment to excellence in veterinary medicine.
Dedicated to you and
your pets for over
48 years
Our Manotick location, originally known as Rideau Animal Hospital, was also established by Dr. Lee James, who purchased the property in 1995 and later built the existing clinic on what was then an empty lot. Now known as the Village of Manotick Animal Hospital, this location complements our Greenbank practice by offering high-quality veterinary care in a more intimate setting.
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Professionals
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Meet Our Vets
We have an experienced qualified team to take care of your best friend
Dr. Paige Willis
A 1997 graduate of the University of Georgia, Paige practiced large and small animal medicine near Atlanta, Georgia for 4 years. In 2001, she moved to Ottawa with her family including a faithful dog of 12 years, fish and a small parrot. Her family includes her husband, three children, the small parrot from Georgia (Australian Eastern Rosella named Rosie) and one very sweet Soft Coated Wheaten Terrier named Loki. Wheaten Terriers have been an important part of her family since 2007. She and her family enjoy mountain hiking, biking, orienteering, geocaching, cross country skiing, and snow shoeing. Dr. Willis became a full partner in the Greenbank and Village of Manotick Animal Hospitals in 2006. She is a member of VIN and CVMA and was Fear Free certified in 2019.
Dr. Miki Shibata
Dr. Shibata is originally from Waterloo, Ontario. She graduated from the University of Guelph in 2001 and has been an associate veterinarian with Greenbank and Village of Manotick Animal hospitals since then. In 2010, Miki became a full partner. Miki has volunteered her time as a committee member of the National Companion Animal Coalition since 2007 and has also volunteered with Community Veterinary Outreach, an organization that helps animals belonging to homeless and street-involved people. She is also a member of VIN, CVMA, and OVMA and was Fear Free certified in 2019. Miki and her husband Shawn live with a number of furry companions including four cuddly cats named Sprite, Phillip, Leroy Brown, and Tiny Spicy Pants. They have two crazy and fun border collies named Future and Siri and a whippet mix Zelda that enjoy frisbee, flyball, sport detection, and agility. Miki is like a ‘soccer mom’ to her dogs and often spends weekends at various dog sport venues.
Dr. Lucie Vander Byl
Lucie first joined the Greenbank Animal Hospital in May 2012, shortly after graduating from the Ontario Veterinary College. She is originally from a small town East of Ottawa, is fluent in both French and English, and is very excited to have a career back in the Capital region. Lucie lives with 3 beautiful kitties named Abby, Bella, and Joel, a rescue potcake named Mack, and her husband Tony and son Nathan. In her spare time, Lucie enjoys playing soccer and volleyball, as well as spending time with family and friends. Lucie is a member of VIN and was Fear Free certified in 2019.
Dr. Jackie Sinclair
Jackie is originally from Kanata, and is happy to be back close to her home base after completing her veterinary degree at the Ontario Veterinary College in the spring of 2013. She shares her home with her husband Chris, two adorable cats Henri and Rasputin, a derpy but handsome dog Rollo and more geckos then she thinks her husband has told her are there! She also has a few outdoor friends in the form of laying hens. When she can Jackie loves spending time at the cottage, kayaking and snowboarding. Jackie is a member of VIN and OVMA and was Fear Free certified in 2019.
Dr. Adrian Jones
Adrian grew up in Kingston before moving to Ottawa for high school. He completed his veterinary degree in 2012 at the Royal (Dick) School of Veterinary Studies at the University of Edinburgh, Scotland before moving back to Canada. Adrian has a beautiful Himalayan cat named Lady Eris. During his spare time he likes playing sports such as Skiing, Golf and Soccer. He also enjoys traveling and spending time with his family. Adrian is also a member of VIN and was Fear Free certified in 2019.
Dr. Sam Deelen
Sam grew up in a small town south of Woodstock, Ontario, and made the move to Ottawa after graduating from the Ontario Veterinary College in 2018. Prior to veterinary school, she completed her Master’s degree in Animal Behaviour and Welfare, also at the University of Guelph. Sam has a love for all animals, and spends her spare time running, baking, playing laser pointer with her cat Paul, or at the cottage with family and friends. She is a member of VIN and was Fear Free certified in 2018.
Dr. Megan Kitts
Megan was born and raised in Ottawa and was happy to return to the area after graduating from the Ontario Veterinary College in the spring of 2019. Megan returned to the clinic full time in 2024 after acquiring extensive pet travel experience with the Canadian Food Inspection Agency (CFIA). She shares her home with her husband Jacob, her rescued beagle-mix Remix and an ever growing flock of chickens. In her spare time she can be found reading, hiking and toiling away in her vegetable garden. She is a member of VIN and was Fear Free certified in 2019.
Dr. Joy Shokeir
After graduating from the University of Calgary, Joy joined Greenbank Animal Hospital in 2022. Joy hails from British Columbia and grew up in Alberta. Now that she’s here, Joy looks forward to exploring beautiful Ottawa and the surrounding region. Joy has a special interest in pocket pet medicine which developed from her clinical rotations as well her personal experience. She has continued to develop her knowledge through educational courses, in-person shadowing, and independent study. Joy has certificates in Medicine and Surgery of Pet Rabbits; Rat Basics; Hamster, Mouse, and Gerbil Basics; Ferret Basics; and The Geriatric Ferret.” When she’s not caring for her own two rabbits, Dude and Darkness, she enjoys outdoor activities like hiking, gardening, and birdwatching. Indoors, Joy indulges her passion for reading and creative writing. Additionally, Joy is proud to be a member of VIN and holds Fear Free certification since 2022.
Dr. Charlotte Myles
Charlotte joined the team shortly after graduating from the University of Edinburgh’s Royal (Dick) School of Veterinary Studies in 2024. She grew up in Ottawa and was thrilled to return home to start her career. Charlotte is certified in Basic and Advanced Life Saving under the RECOVER initiative as of 2024 and was awarded a certificate at her graduation for proficiency in Emergency & Critical Care. She is also a member of the RCVS and VIN. During her spare time, Charlotte enjoys singing, painting, and crafting. She loves spending time with her beloved pets: her loyal cats Delilah and Sam, her loving dog Frankie, and of course her 16-year-old corn snake, Zeo.
Meet Our Techs
We have an experienced team of technicians to help us take care of your best friend.
Jen
Jennifer grew up bringing her own family pet to Greenbank Animal Hospital way back in 1993! Since then she completed her high school co-op program here in 2002, graduated the Veterinary Technician program at Algonquin College in 2008 and has been an RVT at the clinic since 2009. Jennifer lives with her wonderful husband Stephen and their two daughters, Jocelyn and Audrey. They are smothered in cuddles and kisses from their 4 cats Dawn, Dusk, Turk and Eva and their Nova Scotia Duck Tolling Retriever named Tulip. Outside of work Jennifer loves cottaging to either her parent’s cottage in Kazabazua or at her in-law’s on Wolfe Island. She loves travelling, reading, watching movies and playing board games and cards with friends and family. Jen was Fear Free certified in 2019.
Athena
Athena joined our team in 2017 after graduating from the Veterinary Technician program at Algonquin College and earning her RVT status earlier that year. She grew up in the Valley and spent time living in Northern Ontario and Toronto before calling Ottawa home. Athena loves all animals, but has a special enthusiasm for feline friends. She was inspired to become an RVT by her beloved cat Isabelle. In her free time Athena enjoys roller skating, gardening, crocheting, and going camping, as well as quality time with her family and boyfriend. Athena was Fear Free certified in 2019.
Cynthia
Cynthia graduated from the Veterinary Technician Program at Algonquin College in 2018.That same year she wrote her registry exam, obtaining full RVT standing. Cynthia has a black cat named Montgomery and a dog named Laika. In her free time she enjoys playing board games, doing crafts and rewatching Gilmore Girls.
Alexa
Alexa graduated as a Veterinary Technologist from St. Lawrence College in 2021. She started working as a kennel attendant in 2014 and has also worked as a receptionist and vet assistant as she worked towards becoming a technician. She is currently working towards her RVT. Alexa loves going to her family cottage and cuddling with her 4 cats Max, Momo, Shade and Tank. She enjoys travelling and cross-stitching. Alexa was Fear Free certified in 2021.
Ashley
Ashley graduated the Veterinary Technician program at Algonquin in 2021, where she became Fear Free certified in 2018. Ashley enjoys going on long walks with her German Shepherd, Ellie, spending time with her family, and cooking.
Brianna
Brianna attended St. Lawrence College for the Veterinary Technology program. In her spare time she loves hanging out with my two German Shepherds named Hailee and Harlee and her New Zealand white rabbit named Ruby. She also enjoys spending time at the cottage, travelling, reading and cooking.
Jenna
Jenna is a Registered Veterinary Technician and joined our team in October 2018. Jenna also has a certificate in Equine Science from the University of Guelph. Jenna is a life-long resident of Barrhaven and a huge animal lover. She is the proud owner of four beautiful cats: Indigo, Octavia, and Leo and Lacey. Jenna is also an avid equestrian who competes in both dressage and eventing with her two equine partners: Taco and Babette. She enjoys spending her free time at the barn, going to the gym, reading and baking. Jenna was Fear Free certified in 2019.
Meet Our Veterinary Care Staff
We have an experienced team dedicated to taking care of your best friend.
Kelly
Kelly joins the team as our Practice Manager for Greenbank and Village of Manotick Animal Hospitals. Kelly is a life-long animal lover with over 10 years experience in the pet industry and is a graduate of the University of Western Ontario in Business Management. While completing a Masters degree in International Business Management at Kingston University, England, she caught the travel bug and likes exploring new places whenever she can. On weekends she can be found with her husband and two daughters.
Sandi
Sandi is the Hospital Manager at the Village of Manotick Animal Hospital and has been with us since 2001. Sandi and her husband have one daughter and one son, as well as a grandaughter. Their furry family members include 3 beautiful cats and a feisty boston terrier cross!
Selina
Originally from a small town in Northern Ontario, Selina grew up with a great love for all animals. She is a passionate advocate for long and mischievous weiner dogs, an avid alpaca enthusiast and an unapologetic Taylor Swift fan. She has been working in the Veterinary field since 2006 and now leads a super star team as Veterinary Care Staff Supervisor. Sipping through life with an iced coffee in one hand and a good book in the other, you can often find her teeing off on the golf course, challenging friends to a game of Catan and flawlessly quoting The Office. Selina loves spending time with her husband Denis, daughter Olive-Rose, spicy abyssinian cat Mace and rambunctious miniature dachshunds Pickle and Pogo.
Sydney
Sydney started working with us in 2014 at Village of Manotick Animal Hospital after graduating from the Veterinary Assistant program at Algonquin College. In 2018 she moved over to our Greenbank location. She has a rescue cat named Marty McFly who was found abandoned at a McDonalds restaurant. Sydney was Fear Free certified in 2019.
Jo
Jo, a long time Barrhaven resident, was a client at Greenbank Animal Hospital for many years before she joined our team. Jo is a big fan of miniature schnauzers and German Shepherds. Jo is married and is the proud mother of 3 children and is now a grandmother too!
Alice
Alice joined our team in August 2019 as a kennel attendant, and she is now working as a veterinary surgical assistant. In her free time she enjoys doing art, spending time with her friends, family and her sweet dog Tia.
Vicki
Vicki loves playing board games with friends and spending family quality time with her husband, daughter and her son « cat » Simba.
Claire
Claire is an animal lover who recently relocated to Ottawa from British Columbia. She enjoys watching hockey and football, and trying to entertain her dog, Bama. She spent her younger years volunteering at an animal shelter with her mom, and hopes to always work with animals in some capacity.
Hanna
Hanna joined the team in 2023. She is a semi-retired Veterinary Technician that will forever work with animals in some capacity! When Hanna has downtime you’ll find her tending to one of her many prized houseplants or cruising in her beloved Jeep with the wind in her hair. Hanna also enjoys volunteering with local animal rescues, with a special interest in feline and avian rehabilitation.
Lauren
Lauren has fostered a love for all creatures great and small since she was a kid and has been around or worked with animals in some capacity her whole life. Whether playing with dogs and cats at any opportunity, catching frogs and snakes at the cottage or riding horses, she has loved them all! So please don’t be offended if she greets pets before humans when you come through the door! Lauren is so grateful to be a part of the village of Manotick Animal Hospital team and looks forward to coming to work to take on new challenges every day.
Adi
Adi is one of the first smiles that will greet you as you walk through the front doors on a Saturday morning. She is a receptionist at Greenbank Animal Hospital. She became part of our team in 2009. She enjoys the company of her wonderful pets.
Hayley
Haley joined our team in October 2018 as a kennel attendant. She was moved to the Veterinary Care Staff position in June 2020. Haley has a dog named Misty, who is a happily rescued mutt. She hopes to become a veterinarian one day.
Rachel
Rachel joined the veterinary care staff in September 2019. She is currently pursuing a Bachelor’s Degree in Forensic Psychology and Law at Carleton University. When not studying or at work she can usually be found curled up at home reading a book with her two cats Jelly and Jupiter and her ball python Nagini.